Masking policy in effect throughout the hotel. The staff and signage were conscientious regarding Covid safety measures. Our room was clean and everything worked. We appreciated being able to open the patio doors at the Juliette balcony.
Fine place to stay. View is very nice and location is good for downtown Nanaimo. Rooms were just average (and therefore overpriced). No soap in bathroom was especially noticeable during covid, and some other elements of the room made the overall cleanliness not the best (some hairs in the bathroom and a couple spiders/ beetles in the corners of the windows). Friendly front desk staff
We stayed here on our last day on the island before flying home. Very clean and modern rooms with a great view. Location is excellent with numerous shops and restaurants in the vicinity. Leo checked us in and was an amazing help, he directed us to the best restaurants and even found space in their freezer to store our fish. I highly recommend this hotel and will definitely stay here again.
I went to the coast for a mommy break and thoroughly enjoyed my king soaker tub room. The only thing was i found the mattress very firm and I prefer a softer one. Firm mattresses are to be expected in hotels though. I enjoyed my stay and i am sure will stay again. Lovely staff. Lots of safety protocols. Very comfortable. I’d also love to see GF options in Minnoz as I had to go elsewhere for food.
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